Senior Account Manager
We are looking for a high-performing Senior Account Manager to own and grow strategic relationships with key national and high-potential regional partners. This role requires a sharp commercial mindset, excellent relationship management skills, and a deep understanding of how to drive partner success in a marketplace environment. You will serve as a strategic advisor to our top partners building tailored growth plans, negotiating deals, and coordinating internal teams to ensure smooth execution and long-term value creation. You will also coach and mentor junior account managers, helping to shape the future of our partner organization Responsibilities: Portfolio Ownership: Manage and grow a portfolio of national partners. Build long-term relationships that drive partner satisfaction, performance, and retention.* Strategic Account Planning: Develop quarterly and annual success plans for key accounts, including joint growth targets, promotional strategies, menu optimizations, and marketing campaigns.* Data-Driven Optimization: Use performance data to identify gaps and opportunities. Build action plans to improve delivery performance, operational efficiency, and revenue per partner.* Cross-Functional Coordination: Work closely with Operations, Marketing, Content, and Customer Service teams to deliver seamless execution on all partner needs.* Contract & Commercial Ownership: Lead negotiations for renewals, upsells, exclusivity agreements, and commercial terms, ensuring HAAT’s interests are aligned with partner growth.* Partner Advocacy: Act as the voice of the partner within HAAT, raising feedback, aligning on product features, and supporting strategic decision-making.* Mentorship & Leadership: Support the training and development of junior account managers. Provide guidance, structure, and best practices to strengthen the team.* Requirements: 4+ years of experience in Account Management, Partnerships, Sales, or Client. Success ideally in tech, FMCG, delivery platforms, or marketplaces.* Proven success managing high-value accounts, with a strong track record of meeting or exceeding commercial targets.* Strong negotiation skills and the ability to develop win-win partnerships.* Excellent communication and interpersonal skills, with the confidence to engage C-level stakeholders.* Data-literate, comfortable working with dashboards and performance metrics to guide decisions.* Fluent in Hebrew and English. Arabic is a strong plus.* Passion for building relationships, solving problems, and driving mutual growth.* A proactive, independent worker who thrives in fast-paced, high-growth environments.*
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