Customer support expert
We're growing and looking for a Customer support expert. This is an exciting opportunity to make an impact in the fintech industry and make investing accessible to everyone. We're located in Herzliya, near the train station, and offer a hybrid work-from-home option. Key Responsibilities: Provide technical and professional support to company clients Collaborate closely with various teams within the company to optimize customer experience Build positive relationships with company clients while increasing satisfaction and building long-term loyalty What We're Looking For: Ability to work in multi-tasking and manage tasks under pressure High technological orientation Service-oriented personality with a Can-Do attitude Ability to work in a team Native-level Hebrew - Required Advantage for: Experience with customer service systems like Zendesk and Commbox Knowledge of capital markets as a trader/operator Previous customer service experience Perks at Blink Impact & Innovation We're changing how people trade - and you get to be part of it Build something that truly matters in people's financial lives Work with cutting-edge fintech tech that's actually cool Grow With Us Smart people to learn from (and have fun with) Time to get better at what you do The Practical Stuff All the social benefits (yep, study fund too) Hybrid and flexible work environment Startup fun culture and cool team Additional Details: part-time position with shift work Hybrid work: Two days per week from the Herzliya office Work in a team, in a young and dynamic atmosphere at a growing startup company