Vendor Scheduling & Order Coordination
We are looking for an experienced, highly organized Vendor Scheduling & Order Coordinator to own customer orders and follow up on delivery from order confirmation through final delivery. • Location: Netanya, Israel • Position: Full-time, Sunday to Thursday, 08:30-17:30 • Work model: On-site. No hybrid work or flexible hours during the first year. • Environment: Global, professional, and dynamic The role involves daily communication with international suppliers and local customers, monitoring delivery schedules, resolving supply issues, maintaining accurate order information, and providing a high level of professional service. You will serve as a key link between our Sales, Order Management, Logistics, and Finance teams, making this an important operational role within the company. Key Responsibilities • Manage customer orders from receipt and confirmation through delivery • Monitor delivery schedules and proactively update customers and suppliers on changes, delays, or revised dates • Coordinate ongoing business communication with customers and international suppliers • Work closely with Sales, Finance and Order Management teams • Conduct regular communication via email, phone and Microsoft Teams • Maintain customer portals with accurate order and delivery information • Work with reports, invoices, reminders and shipment tracking • Participate in weekly update calls with international suppliers • Coordinate solutions for delivery issues, delays and schedule changes • Maintain a high standard of customer service and customer satisfaction • Enter and maintain accurate data in Priority ERP What Success Looks Like • Timely and consistent order handling and delivery follow-up • Fast, professional response to customers and suppliers • High accuracy in ERP data and reporting • Strong on-time delivery performance • High satisfaction among internal and external customers • Consistent adherence to company procedures and service standards Requirements • Previous experience in order management, purchasing, logistics, or B2B customer service: required • Excellent English, written and spoken: required • Experience working with B2B customers: strong advantage • Experience working with international suppliers: strong advantage • Experience with Priority ERP: strong advantage • Experience in an importing company, particularly with technical products: strong advantage • Proficiency in Microsoft Office, including Excel • Basic understanding of accounting and financial processes • Knowledge of purchasing and logistics processes: advantage Personal Skills • Highly organized, accurate, and detail-oriented • Able to manage multiple priorities and deadlines • Comfortable working in a fast-paced environment • Strong customer-service mindset and excellent interpersonal skills • Able to work independently while collaborating effectively with a team • Fast learner with high motivation and a proactive approach • Assertive and self-driven • Interested in a stable, long-term position Excellent salary and benefits for the right candidate. Please send your CV to sitar@roshelop.co.il
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