Technical Support- Tier 2

LabOS · petahtikva

We’re looking for a curious and analytical problem-solver who enjoys digging into complex issues, understanding what really happened, identifying the root cause, and helping prevent similar problems from recurring. What you’ll do: * Investigate and resolve complex technical issues. * Analyze system behavior and identify root causes. * Work with SQL and other technical tools to support troubleshooting. * Collaborate with cross-functional teams, including Development, Product, and Implementation. * Manage multiple priorities in a fast-paced environment. * Communicate clearly and professionally with customers and internal stakeholders. What we’re looking for: * A bachelor’s degree in information systems or a related technical field, or equivalent hands-on experience. * Strong troubleshooting, analytical, and problem-solving skills. * Strong SQL knowledge. * Excellent communication and customer-facing skills. * The ability to manage multiple priorities effectively. * A collaborative approach and a growth mindset. If you are curious, systems-oriented, and enjoy solving problems thoroughly rather than applying quick fixes, we’d love to hear from you.

Apply »