Product Marketing Manager
About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more . We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. About the Role Riskified is seeking a passionate and driven Product Marketing Manager to join our team of clear communicators and product experts. In this role you will lead the development and execution of sophisticated marketing strategies to drive the growth and adoption of our B2B product portfolio. You will be instrumental in translating complex technical offerings into compelling and easily digestible narratives that empower our global Go-To-Market teams to effectively position and sell our products. We are seeking a seasoned B2B product marketing professional with a proven track record of success. You possess exceptional written and verbal communication skills and are equally comfortable collaborating strategically with product management, design, and engineering as you are engaging with sales leadership, marketing teams, account management, and directly with customers to understand their needs and market dynamics. You will play a pivotal role in crafting Riskified’s product messaging, competitive differentiation, and marketing positioning. This position reports to our Head of Product Marketing. What You'll Be Doing Become a Subject Matter Expert: You are the go to person for our 200+ person Sales and Account Management teams when they need support on telling the story about your product/domain Join and Lead Customer-Facing Sales Calls: Actively participate in sales calls with key customers to provide in-depth product knowledge, answer technical questions, and reinforce the value proposition. Continuous learning : Be a subject matter expert in your domains: Listen to our sales calls and speak to our GTM team and clients to understand our market positioning, trends, and buyer personas Strategize product needs, marketing, and launch strategies . You’ll work closely with our product team during the ideation stage, develop strategic plans, and execute on go-live and adoption efforts Position your products/product features: Write briefs outlining product-specific positioning, including key benefits, FAQs, sensitivities, etc. Our marketing team will use these to create assets Create sales materials and training . We sell based on stories, and our 200+-person Sales and Account Management teams need to know those stories. You’ll work with Revenue Enablement to train our teams on our offerings Ad-hoc needs: An urgent RFP, a vast sales call, a request from a current merchant, a deck for a speaking event… our org often leans on the Product Marketing team’s expertise in product and communication to help with these critical ad-hoc tasks Collaborate with the team! We’re a close-knit team of product marketers who help each other solve problems and constantly critique each other’s work. We make each other better. Qualifications 5+ years of experience in product marketing in B2B SaaS, fintech or payments. Proven track record of successfully bringing technical B2B SaaS products to market and/or expanding them into new market segments, demonstrating a deep understanding of market analysis, competitive landscapes, and go-to-market strategies. Self driven and independent. Flexible, and can handle challenges while maintaining your cool and sense of humor. Excellent English communication skills, both written and verbal (native level)- a must You can communicate clearly to internal audiences, customers, and the market (e.g., by taking the stage at industry events). You can turn technical products into compelling narratives and stories Experience in a customer-facing role- a must Familiarity with payments, chargebacks, and/or payment fraud - a strong advantage Strong analytical skills, highly capable of interpreting data, performing qualitative research, and distilling results into actionable key takeaways You are naturally curious and want to deeply understand Riskified’s customer segmentation, buying committee members, technology
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